Escalation Tracking Software
Overview Download Try It Now Support Login Purchase
Arclabs Software Roomate search
Welcome to the Escalation Database
Get Started Roomate search
 
Try Now
(on our server)
 
IIS Server Setup Progam
(for your server)
 

Home
Create a Critical Tracking Site  
Escalation Tracking Software
 
The Escalation Tracking Appplication is a web based application to track critical product issues after the normal process fails.
 
No one ever plans to release a defect product, but when it happens, the escalation tracking application helps to manage the corrective solution. Escalation lists are generated on a product or division basis to keep all your employees up to date with your critical issues. More on Escalation Management....
 
Play the Flash Movie to show an example of how the software can be used.
 
Download and get started in 30 seconds
 
Standard Edition - Create product filters and associate them with your technical personnel expertise to exactly match your organization.  Create user profiles to determine to whom the escalation is visible and which fields they can update. (10 user license)
Professional edition - All the power of Standard Edition as well as the ability to upload files. Built in charting and stats. (10 - 50 user license)
On Line addition - Run the applciation on our servers. No software to install. No server to maintain. Automatically get the most current version. Get Started
Click on box image to play flash movie demo
Flash Demo
 
 
100% web based - No client installation needed to view, update or manage the escalation list. No special browser controls need to be installed in your browser to avoid costly IT headaches.
 
Choose from the following options:
  • Browse the example database to see the screens.
  • Create your own database on our server with up to 6 users.
  • Download our application to run on your web server (IIS 5-6)
  •  
    Key Features
  • Setup your own customized database with multi-users through your browser
  • Screen filtering allows for oranized review and approval after submission
  • 100% browser based and managed.
  • Advanced E-mail notification.
  • Custom reporting.
  • Customizable fields and user security profiles

  •  
     
     
     
     
    Flash Movies
     
  • Overview - what is this?
  • Real Life Example
    •  
       
       
      Features
       
    • Customize to your products
    • Advanced E-mail notification
    • Field Level Security
      •  
         
         
        Sreen Shots
         
      • Creating Escalations
      • Viewing Escalation Lists
      • User Management
        •  
           
          Demo and Downloads
           
        • View the web interface
        • Create your database on our server
        • Download the demo


          • | Contact Us |

            Home

            2000-2005 Arclabs