| Ajax Based Phone Call Logging Application |
| A Browser Based Ajax Application allows remote users the ability to log in phone calls into a MS SQL Database. |
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| A flexible program that allows for creation of call groups based on each of your products.
A mini "CRM", the Remote Phone Log can provide a central depository for logging calls by a tech support, customer service or
sales group. More details.... |
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| Track calls from each customer - Each customer is assigned
a Customer ID that can be used to easily review past call history.
Send a survey to your customer and have the feedback automatically linked back to each phone record to maintain
quality. |
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| Run on our server or yours - Easy server installation using MS SQL express |
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| The Client is Completely Browser Based - After server installation all clients connect through a web interface. No client footprint.
Completely secure and unhackable |
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| Key Features
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Designed to capture each phone call with a minimum of data entry
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Easily review phone calls to each customer from different employees
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E-mail or text message others a snapshot of the call
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Escalate a problem call to the Escalation Tracking Database
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Survey your customer to see if they got the help they needed
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Utilizes .NET 2.0 and MS SQL 2000 and 2005 for maximum robustness and security
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