| Users are managed through an single web page that allows you to customize access rights for each user or group. Users are assigned a profile which can restrict access if necessary. Custom profiles can be created if the default profiles do not fit your organization. |
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| Managing Users |
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Users self register through the 'register new user' screens |
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Admin accounts provide management permissions such as "Setup", "Users" |
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Admin accounts provide escalation status changes (new -> open -> closed
states) |
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