Here's a list of things to check and that can caus poor spectral profiles of the cal gas ions
Check He flow is ~ 1mL/min
Check for high water in system
Space charging due to too many ions in the trap
Check/reduce target TIC and ion time in method
Clean trap
Calibrate EM (if too low, AGC will overload trap and cause space charging)
Check axial modulation
Make sure axial modulation readback matches set point. If not, transfer line may be shorting to trap – check transfer line tip installation